Frequently Asked Questions
What is the minimum and maximum age required to rent a vehicle?
Renters must be 21 years or older.
Is there a required interval between bookings?
Yes, there is a 3-hour buffer between rentals.
What is the shortest and longest rental duration allowed?
Minimum: 1 week
Maximum: 3 months
Do you offer any discounts or promotions?
No, discounts are not offered at this time.
Is a security deposit required?
Yes, a security deposit is required.
How are sales tax, coupons, and additional fees applied?
A 5% sales tax applies to all rentals.
How many miles are included with the rental?
All rentals include unlimited miles.
What are the charges for exceeding the included mileage?
There are no additional charges for mileage.
What are your standard business hours?
Monday–Friday: 8:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
What are the allowed pick-up and return times?
Pick-up and return are available any time during business hours.
Do you allow pick-ups and returns outside business hours?
No, all pick-ups and returns must be during standard hours.
What delivery locations do you offer, and what are the fees?
Delivery fees depend on location: $50–$100.
Is there a specific schedule for custom deliveries?
No set schedule for custom deliveries.
Are there any important extra details renters should know?
Prepaid Gas: $55
Refueling Fee: $15 + cost of fuel
Late Fee: $25 per day
Retrieval Fee: $100
Do you offer additional equipment or services?
No, additional equipment is not offered.
What is the cost for an additional driver?
An additional driver can be added for $50.
What are the penalties or fees for smoking in the vehicle?
A $200 cleaning fee will be charged for any evidence of smoking.
Are there any fees associated with EZ Pass or toll usage?
Yes, renters are responsible for all tolls, parking violations, and tickets incurred during the rental period.
Is there a cleaning fee? Under what conditions is it charged?
Yes. Vehicles must be returned in the same clean condition as received, with no odors or mess. A cleaning fee will be applied if not returned in acceptable condition.
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Why Choose Us!
Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.
As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.
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Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.
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